Privacy Policy

Last updated: July 2026

1. Information We Collect

We collect information you provide directly to us:

  • Account information: name, email address, and password
  • Wedding profile: wedding date, venue, city, guest count, and related planning data
  • Content you upload: photos, documents, vendor contacts, guest lists, and other wedding-related data
  • Communication: messages you send to us via email or through the Service

We also collect certain information automatically:

  • Usage data: pages viewed, features used, time spent on the Service
  • Device information: browser type, operating system, IP address
  • Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process your account registration and authenticate your access
  • Send you service-related communications (e.g., password resets, feature updates)
  • Respond to your support requests and inquiries
  • Analyze usage patterns to improve our platform
  • Detect, prevent, and address technical issues or abuse

3. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • With your consent or at your direction
  • With service providers who help us operate the platform (e.g., cloud hosting, email delivery)
  • To comply with legal obligations or enforce our Terms & Conditions
  • In connection with a business transfer (e.g., merger, acquisition, or sale of assets)

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, your data is permanently deleted within 30 days. Backup copies may persist for up to 60 days after deletion.

5. Cookies & Tracking

We use essential cookies for authentication and security. We use Google Fonts and Font Awesome via CDN which may collect limited usage data. We do not use third-party advertising or tracking cookies. You can control cookies through your browser settings.

6. Data Security

We implement industry-standard security measures, including encryption in transit (TLS) and at rest, password hashing with bcrypt, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Object to or restrict processing of your data
  • Data portability to another service
  • Withdraw consent at any time

To exercise these rights, contact us at hello@labuankisah.com.

8. Third-Party Links

The Service may contain links to third-party websites or services (e.g., Google Maps for venue directions). We are not responsible for the privacy practices of these third parties.

9. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through a notice on the Service. Your continued use after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@labuankisah.com.